Terms of Service

Last updated: October 24, 2026.

1. Who we are and what these terms cover

Selene (“Selene”, “we”, “us”) sells products through this website. These terms apply to every visit to the site and every order placed on it. By placing an order or using the site you agree to them, together with our Refund Policy, Shipping Policy and Privacy Policy, which form part of these terms. If you do not agree, please do not use the site or place an order.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order. By ordering you confirm that the information you give us is accurate and that you are authorised to use the payment method you provide.

3. Products, prices and orders

Prices are shown and charged in your local currency where we offer one (US, Canadian, Australian and New Zealand dollars, pounds sterling or euros; US dollars elsewhere) and include no taxes or duties unless the checkout says so; no shipping is charged on an order, as described in the Shipping Policy. We may change prices, products and offers at any time, but changes do not affect an order we have already accepted. An order is accepted when we send your shipment confirmation. We may refuse or cancel an order, for example where a price or description was shown in error, where fraud is suspected, or where a product is unavailable; if we cancel after payment we refund you in full.

4. Shipping and returns

Shipping times are set out in the Shipping Policy. Our 30-day free returns are set out in the Refund Policy: if you do not love your order, send it back within 30 days for a full refund of the product price. No shipping is charged on an order, so there is no shipping charge to refund.

5. Using our products

Follow the care and use directions on the product page and any label that comes with your order. Customer reviews reflect individual experiences and are not a promise of results.

6. Your use of the site

You may use the site to browse and buy. You may not copy, scrape or resell its content, interfere with its operation, place fraudulent orders, or use it for anything unlawful. The site, its text, pictures, design and trademarks belong to Selene or its licensors and may not be used without permission.

7. Disclaimer and limitation of liability

The site is provided as it is. To the fullest extent permitted by law we make no warranties beyond those stated in these terms and the policies they include, and our total liability for any claim connected with an order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or your statutory rights as a consumer where you live.

8. Dispute resolution, arbitration and class action waiver

If you have a problem, contact us first through our Contact page and we will try to resolve it within 30 days. Any dispute that we cannot resolve that way, and that arises out of or relates to these terms, the site or an order, will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and Selene agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated or representative proceeding. You may opt out of this arbitration agreement by contacting us within 30 days of your first order, stating that you opt out. Where the law of your country does not permit mandatory arbitration or a class action waiver for consumers, this section applies only to the extent it permits.

9. General

These terms are governed by the laws of the United States and of the state in which Selene is established, without regard to conflict-of-law rules, except where the consumer-protection law of your country of residence gives you greater rights. If any part of these terms is found unenforceable, the rest remains in force. We may update these terms; the version on this page at the time you order applies to that order.

10. Contact

Questions about these terms: use the form on our Contact page.